After all, I do understand, especially if you do it all day, your brain stumbling at one point when it *thinks* it knows the answer; or if you're used to different letters; so imply that it's an obvious mistake anyone could make, and I'm just providing a slight clarification.
What's worst is when you're eg. on the phone, and you *think* they've messed it up twice in a row, but can't be sure, and have to find a polite way to say "I know you told me everything was fine, but that's what you said the last two times. Could you read it back to me anyway, just so I can check? Again?"
no subject
Date: 2006-06-07 04:41 pm (UTC)After all, I do understand, especially if you do it all day, your brain stumbling at one point when it *thinks* it knows the answer; or if you're used to different letters; so imply that it's an obvious mistake anyone could make, and I'm just providing a slight clarification.
What's worst is when you're eg. on the phone, and you *think* they've messed it up twice in a row, but can't be sure, and have to find a polite way to say "I know you told me everything was fine, but that's what you said the last two times. Could you read it back to me anyway, just so I can check? Again?"