My friend has had horrendous problems with NTL. She's been waiting 2 weeks for some contact from them about getting broadband, and back when she lived in Belfast the NTL broadband was awful and cuts out all the time. The fact that they couldn't spell her e-mail address, most specifically, the part "@ntlworld.com" did not impress her either...
She's going for a BT phoneline and Tesco broadband now, because their customer care is halfway decent and seem more likely to give her internet access before Christmas (the estimate is 10-14 days).
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Date: 2004-09-22 10:22 am (UTC)She's going for a BT phoneline and Tesco broadband now, because their customer care is halfway decent and seem more likely to give her internet access before Christmas (the estimate is 10-14 days).