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[personal profile] jack
I've still been playing Ingress on and off, but last week I got a soft ban, I think due to google location services mis-identifying my work's WiFi as somewhere in America. Where you can still do things in the game, but weapons and recharging etc don't have any effect.

I find that really frustrating. If it was an outright ban, I'd know to just stop playing. But I keep thinking "has it gone away?" or "maybe I'm imagining it, does a level 8 weapon usually have any effect here?" and wasting time and equipment.

I reluctantly tried to email NIA support. I don't think it's true that there's NO support for google services, but it's true there's not much. It's inevitable that 99% of the emails they receive are people who don't know how to configure something, and 99% of the remainder are people who cheated somehow and are whining about it. So in my head, I think it's inevitable that they don't even bother to read emails until they've sent a first response saying "you're too stupid to use a computer, when you said you tried everything in the forums you were obviously lying, go and do it again properly", and a second response saying "you're obviously a cheat and you were lying outright when you said you weren't."

But in my heart, however automated those emails are, I always feel like whenever someone CALLS me incompetent, or calls me a liar, or calls me a cheat... my first response is "oh no, I'm a horrible person". And I don't know WHY I react like that. If I KNOW a response isn't aimed at me I can ignore it 100% without caring. But if there's even a small chance someone really thinks that, I always feel like it must really matter. And I'm not sure WHY I react like that. Maybe I should literally practice -- it's an import life skill to have people blame you and not care whether they're right to SOME extent (even though some people take it much too far), but it seems like I suck at doing it at all. Which is actually really crappy of me :(
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