Starcitygames verification
Mar. 29th, 2015 11:52 amI ordered some things from StarCityGames.com. It had a credit card verification thing I've not seen elsewhere, which I'd seen once before but forgotten, where they refund a few pence and then a different few pence and ask you to confirm both amounts (to make sure you're the person who has the credit card's statements, not just the card).
That seems like a reasonable way to check, but a bunch of hassle. Is it common?
I'm also very frustrated the emails they send you don't seem clear when or why you have to do this... last time, IIRC it said "do this and this card will be verified and you will be able to make future purchases with this card without delay" and I put it off because it was weird, and I got the order anyway, and apparently they did mean _future_ purchases. This time, the same thing happened, and then I get an email saying "your order is about to be cancelled if you don't verify your card".
It just seems odd that the process of buying something isn't EXTREMELY CLEAR about what you actually need to do, without "well, maybe you need to do this, and maybe not, and you need to wait a few days first so it appears on your statement, but we leave it up to you..."??
That seems like a reasonable way to check, but a bunch of hassle. Is it common?
I'm also very frustrated the emails they send you don't seem clear when or why you have to do this... last time, IIRC it said "do this and this card will be verified and you will be able to make future purchases with this card without delay" and I put it off because it was weird, and I got the order anyway, and apparently they did mean _future_ purchases. This time, the same thing happened, and then I get an email saying "your order is about to be cancelled if you don't verify your card".
It just seems odd that the process of buying something isn't EXTREMELY CLEAR about what you actually need to do, without "well, maybe you need to do this, and maybe not, and you need to wait a few days first so it appears on your statement, but we leave it up to you..."??