I notice, the more tired or stressed I am, the more things seem like hurdles. I spoke to scottish power on the phone, and sorted out the immediate problems, and he said "do you want to read out your bank account details over a noisy connection in a windy busy underground parking lot with people listening in" and I said "can I do that on the website later" and he said "oh, I don't know about that, we normally do it over the phone."
So I said I would call later when the immediate problem was resolved.
And intellectually, it was obvious to me he knew nothing at all about the website, outweighing my experience of the big "set up direct debit" button, he only knew that getting people to do it now was his job if he could. But it hung over me, should I believe him? Was it rude not to believe him? Even if I didn't believe, him, did I need to mentally justify it?
But as soon as I'm NOT tired I'm stressed, I'm like, "I can't do anything about that, obviously I should just set it up online if that's easy, and phone them if it isn't."
So I said I would call later when the immediate problem was resolved.
And intellectually, it was obvious to me he knew nothing at all about the website, outweighing my experience of the big "set up direct debit" button, he only knew that getting people to do it now was his job if he could. But it hung over me, should I believe him? Was it rude not to believe him? Even if I didn't believe, him, did I need to mentally justify it?
But as soon as I'm NOT tired I'm stressed, I'm like, "I can't do anything about that, obviously I should just set it up online if that's easy, and phone them if it isn't."