Event - Obnoxious welsh people
Sep. 22nd, 2004 05:52 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
jackI've nothing against obnoxious welsh people per se, some of my best friends (if you stretch the definitions of "best", "friend", "obnoxious", "welsh" and "people") are obnoxious welsh people. But if you're attempted to staff a call centre for a cambridge utility company, couldn't you find someone (1) who was willing to answer questions and (2) didn't have an incredibly strong accent? Do all these companies farm out calls to some disgruntled welsh schoolmistress or what?
Anyway, what broadband do I get? The options seem to be:
(1) BT phoneline (£10.50/month) + Wanadoo broadband (£18/month) @ 1M supposedly.
(2) NTL cable broadband (£18/month) + BT Broadband Voice (Voice over IP to exchange landline) (£6.50/month) @ 300k
The second solution is slightly cheaper but (a) the speed is pathetic and (b) the telephone adapter is likely to be a big hassle. And why do I need to pay for a BT phone line anyway? Is there any way of renting the line for broadband without paying for telephone calls?
Anyway, what broadband do I get? The options seem to be:
(1) BT phoneline (£10.50/month) + Wanadoo broadband (£18/month) @ 1M supposedly.
(2) NTL cable broadband (£18/month) + BT Broadband Voice (Voice over IP to exchange landline) (£6.50/month) @ 300k
The second solution is slightly cheaper but (a) the speed is pathetic and (b) the telephone adapter is likely to be a big hassle. And why do I need to pay for a BT phone line anyway? Is there any way of renting the line for broadband without paying for telephone calls?
Re: NTL Cambridge
Date: 2004-09-22 03:40 pm (UTC)The upstream thing is pretty bad but we've had just as bad performance from ADSL. I've not used NNTP or their mail service (other than outbound which IIRC was down for 1 day in the whole year). I certainly like the consistent naming as certainly the hostname and IP keep changing of the BT connection I'm temporarily using, a pain in the arse compared to NTL (just CNAME and forget).
Certainly their cable modems are pretty awful and we got a duff one at first but it was replaced, no questions asked, and they have always turned up on time - the best thing for me was migrating it to a new address with new people and a different service which they handled exceptionally well and sent an engineer round weeks before we had expected.
However people with NThell elsewhere in the country do not seem to have half as much luck (perhaps they expect more out of it?) - my parents have it in Sussex and it's down a lot and slow!