Event - Obnoxious welsh people

[jack]

I've nothing against obnoxious welsh people per se, some of my best friends (if you stretch the definitions of "best", "friend", "obnoxious", "welsh" and "people") are obnoxious welsh people. But if you're attempted to staff a call centre for a cambridge utility company, couldn't you find someone (1) who was willing to answer questions and (2) didn't have an incredibly strong accent? Do all these companies farm out calls to some disgruntled welsh schoolmistress or what?

Anyway, what broadband do I get? The options seem to be:

(1) BT phoneline (£10.50/month) + Wanadoo broadband (£18/month) @ 1M supposedly.
(2) NTL cable broadband (£18/month) + BT Broadband Voice (Voice over IP to exchange landline) (£6.50/month) @ 300k

The second solution is slightly cheaper but (a) the speed is pathetic and (b) the telephone adapter is likely to be a big hassle. And why do I need to pay for a BT phone line anyway? Is there any way of renting the line for broadband without paying for telephone calls?

Comments

[emperor]

Have you considered Zen for your ADSL? They were good for us.

why do I need to pay for a BT phone line anyway

[ewx.livejournal.com]

There's got to be a wire somewhere!

[satanicsocks.livejournal.com]

you can't just get BT ADSL without getting the whole package of a BT phone line

BUT you can get NTL cable broadband without a phone line at all.

We use Bulldog ADSL, it's a little more expensive than wanadoo by the looks of it, but recommend anyway.

-- a non-obnoxious half-welsh person ;)

[enismirdal.livejournal.com]

My friend has had horrendous problems with NTL. She's been waiting 2 weeks for some contact from them about getting broadband, and back when she lived in Belfast the NTL broadband was awful and cuts out all the time. The fact that they couldn't spell her e-mail address, most specifically, the part "@ntlworld.com" did not impress her either...

She's going for a BT phoneline and Tesco broadband now, because their customer care is halfway decent and seem more likely to give her internet access before Christmas (the estimate is 10-14 days).

[enismirdal.livejournal.com]

Also, Wanadoo limits how much you can download per month, I think.

[fluffle.livejournal.com]

you want to watch for wanadoo - I'm on French wanadoo at the moment, and my 512 cost me significantly more to get unlimited, so check that the £18 option isn't limited.

As regards welsh in call centres... are they *really* worse than the indians?

[despotliz.livejournal.com]

Wanadoo have a 2gig/month limit on the basic package. The cheapest broadband provider with no limits I found was Tesco at £19.99/month, but that's only 512/256. And having oredered that two weeks and a bit ago, we are still waiting for activation date.