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[personal profile] jack
The council fixed my 8.53 am pothole! Thank you, council.

They have a webpage to send reports of potholes they haven't fixed, but as far as I can see none to send "Thank you! We appreciate you. Don't listen to the complaints, we all love you" messages?

I admit that the balance of the chances heavily favour their current approach, but it seems depressing to be doing a necessary but thankless task and only ever hear complaints that you haven't done it yet. (Where or not its your personal fault that you hadn't done it sooner.)