jack: (Default)
[personal profile] jack
I fixed my bike

Well, not quite. It has a slow puncture. But it's rideable, just. The wheel seemed to have several faults stemming partly from my lack of practice. Lots of punctures. Inner tube doubling over inside the tyre and popping up as rabbit ears. Valve being twisted and not entering pump. Which were mutually causing -- I think a partially flat tyre being ridden on managed to double the tube. A rabbit ear catching on a strut causing a puncture. A valve leaking air. Time for gel tyres, but at least I can cycle to the shop.

Made, ate and enjoyed caesar salad

Quite nice. I think my objection to lettuce stems from it not having interesting stuff on. God, I really am a vegetarian now :)

Bought universal remote and headphones

Just a couple of toys that make my life a bit easier.

Retuned TV

Putting all the available channels at the start, so I don't have to scroll past 20 shopping or blank channels to get to ITV3. And I get E4 and abc1 which I didn't realise, which have some cool stuff on.

Got an interweb

Why am I constrained to call it that horrible ironic name?

And NTL seem to have changed their customer line slightly. Despite the frustration of being asked repeated and patronisingly why I didn't try their website (*does* their online customer enquiries work?), there were a few good things: an estimate of how long I'd have to wait, rather than "we are experiencing an 'unusual' volume of calls"; I was disconnected and they called me back, when I expected, since it was 5.02, I'd be lost; ok music and slightly less annoying adverts; helpful teleoperator. Though I have to take friday PM off, damn.

Date: 2005-09-08 03:44 pm (UTC)
mair_in_grenderich: (Default)
From: [personal profile] mair_in_grenderich
I think the thing that frustrated me most is their implication that my time isn't important. Forty minutes of doing *nothing* - that's my time! I'm a computer science graduate from one of the best universities in the country: what's forty minutes of my time *worth*? And they're happy for me to just listen to hold music in it.
I guess it wouldn't be so bad if you could have a hands free phone and leave it next to you and just get on with stuff with their crap music in the background, but I can't do that...

The incompetence and the way the bills didn't all get through and---that's right, I wanted to ensure any more stuff they sent me did come to my address, so I wanted to register the change of address, but I couldn't because of this and that, and I think I gave up on that in the end and relied on royal mail forwarding to get the final info---and the getting passed around - that's a sort of general incompetence and it isn't anyone in particular's fault and certainly isn't the fault of the poor kids who do the actual phone answering, and it annoys me, but it doesn't make angry in the same way.

Date: 2005-09-08 04:29 pm (UTC)
From: [identity profile] cartesiandaemon.livejournal.com
When I'm ready for it I can often manage to lie down with a book and the phone by my ear, but I still flail every time the music fades out for an advert. And when I'm impatient it's Very Annoying (TM). If I could email I'd be happy, but most organisations are incapable of responding sanely to a question without you there breathing over their shoulder.